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SHIPPING & PAYMENT
Cost of shipping depends on weight and your address which belong to specific zone added into the database. System calculates a shipping fee automatically taking into consideration all needed factors. We do not ship packages to "packstation" due to Youth Protection law.
DHL Shipping within Germany with age verification (18+):
- package to 2kg: 5,95 €.
- package from 2kg to 5kg: 7,95 €.
INTERNATIONAL DHL shipping:
DHL Zone 1:
Belgium, Bulgaria, Cyprus (Republic of Cyprus), Czech Republic, Denmark, Estonia, France, Finland, Greece, Hungary, Ireland, Italy, Luxembourg, Latvia, Lithuania, Malta, Monaco, Netherlands, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, .
- shipping cost (max. 2.0kg): 8,95€
- shipping cost (from 2.0kg to 5.0kg): 15.95€
DHL Zone 2:
Albania, Andorra, Belarus, Bosnia and Herz, Iceland, Israel, Liechtenstein, Macedonia, Moldova Rep., Montenegro, Norway, Russian Federated, San Marino, Serbia, Switzerland, Turkey, Ukraine.
- shipping cost (max. 2.0kg): 15,95€
- shipping cost (from 2.0kg to 5.0kg): 28.95€
*shipping to other country on customer's request!
All packages are trackable, tracking number will be send to your mail as fast as possible.
Important: You must comply with the laws and regulations of the destination country your order is shipped to. Orders shipped outside the European Union may be subject to additional taxes, duties and/or fees (including customs clearance) charged by the destination country, and the recipient will be responsible for those charges. Ego2.eu is unable to calculate and disclose the additional costs that may be imposed and we advise you to contact the destination country’s customs office for more information.
Shipping time: We do our best to ship packages within 2 working days.
Shipping time within Germany usually lasts from 2 to 6 working days. International shipping time usually lasts from 5 to 10 working days but please be aware of differences which can appear due to long distance.
*we do not ship packages to Austria and Poland!
1. Bank transfer
Customer can pay the order using a bank transfer. Please note that we accept only payments in Euro.
Bank name: Volksbank Südheide eG
In a "title" of bank transfer simply place your "order number". If we get your payment, you will receive a mail confirmation. Please note that trasfer from one bank to other may take a few days.
If you have a paypal account you are able to use this kind of payment method on our site. All customers will be automatically redirect to paypal site, just accept the transfer and return to our site.